Returns We offer a 7-day return policy for any book that is either defective or damaged during shipping. You must notify us within 48 hours of shipping damage or receipt of a defective book We will pay the return shipping costs if the return is a result of our error. For example: You received an incorrect or defective item, etc. If you need to return an item, please contact us and we will guide you through the returns process. More Help Please also see our Help Desk for info on shopping our website, changing orders and any other help not covered here.